Privacy Policy info custom

SoLondon Landscapes (“we”, “us”) is committed to protecting your privacy. This policy explains how we handle personal information when you use solondon.uk or contact us.

Who we are

SoLondon Landscapes provides landscaping, driveway and patio services across South West London and Surrey. For any privacy queries contact info@solondon.uk.

What we collect

When you submit an enquiry form, call us, or email us, we collect your name, contact details (email address and phone number), your address where relevant to a quotation, and details of your project. Our website may also collect limited technical data (such as pages visited) through analytics cookies.

Why we collect it

We use your information to respond to enquiries, prepare and deliver quotations, carry out contracted work, and keep in touch about your project. Our lawful bases are: taking steps to enter into a contract with you, performance of that contract, and our legitimate interest in running our business.

Who we share it with

We do not sell your data. We only share information with service providers who help us operate (for example our website host and email provider), and where required by law.

How long we keep it

Enquiry details are kept for up to 2 years. Records relating to completed work are kept for 6 years for guarantee, accounting and legal purposes.

Your rights

Under UK GDPR you have the right to access, correct, or ask us to delete your personal data, to object to or restrict processing, and to data portability. To exercise any of these rights, email info@solondon.uk. You also have the right to complain to the Information Commissioner’s Office (ico.org.uk).

Cookies

Our site uses essential cookies for basic functionality and may use analytics cookies to understand how visitors use the site. You can control cookies through your browser settings.

Changes to this policy

We may update this policy from time to time; the latest version will always be published on this page.

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